Frequently Asked Questions
Everything you need to know about your Herboxa shopping experience.
How do I determine my correct size?
We provide a comprehensive size guide on every product page. We recommend measuring yourself and comparing those figures to our chart, as our high-performance fabrics are designed for a tailored fit.
What is the standard shipping timeframe?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but usually take 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. You can initiate a return or exchange through our online portal for a full refund or store credit.
Are Herboxa garments sustainably made?
Yes, we prioritize ethical manufacturing. Our collections use organic cotton and recycled polyesters, and we partner exclusively with factories that ensure fair wages and safe working conditions.
How should I care for my Herboxa apparel?
To maintain the longevity of your items, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are also printed on the internal garment label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.